Question 1

How fast can you assess the damage?

Accepted Answer

Same-day quote in most LS postcodes. We send drone photos so you can see what we see.

Question 2

Do you scaffold for small repairs?

Accepted Answer

Single-storey we use a long ladder with anchor. Anything above we scaffold — safer and faster.

Question 3

Which is better — EPDM or GRP?

Accepted Answer

EPDM is faster to fit, more forgiving in cold weather, 20-year warranty. GRP is harder-wearing but more skilled to install. We recommend per job.

Question 4

How long does install take?

Accepted Answer

1–3 days for most flat roofs. EPDM is one continuous sheet for most rear extensions.

Question 5

Welsh, Spanish or reclaimed?

Accepted Answer

Welsh is best quality but expensive. Spanish is the standard mid-grade. Reclaimed is good for period properties — we source from local salvage yards.

Question 6

How long does a full re-slate take?

Accepted Answer

5–10 days for a 3-bed semi. Scaffolding goes up first, work runs in stages.

Question 7

Can you match old tile profiles?

Accepted Answer

Usually yes — we keep Marley, Redland, Sandtoft in stock and can source reclaimed for older patterns.

Question 8

How long does a full re-roof take?

Accepted Answer

7–14 days depending on size. Scaffolding day 1, strip day 2, batten/felt days 3–5, tile days 6+.

Question 9

How do I know if I need a rebuild vs repoint?

Accepted Answer

Rebuild if pointing has gone soft throughout and bricks are sliding. Repoint if just the mortar is failing.

Question 10

Lead apron — how long does it last?

Accepted Answer

Code 4/5 lead lasts 60+ years if installed properly. We use traditional lapped joints.

Question 11

How do you clean — pole or ladder?

Accepted Answer

Both — gutter vac for clearance, hand-finish where needed. Camera evidence supplied.

Question 12

When should I replace vs repair?

Accepted Answer

Replace if more than 30% of the run is corroded, sagging or split. Repair otherwise.

Question 13

What’s in the report?

Accepted Answer

High-res drone photos of every elevation, prioritised list of any issues, indicative repair costs, suitable for insurance.

Question 14

Will the report be accepted by my insurer?

Accepted Answer

Yes — we use the standard claims-ready format.

Question 15

How long does install take?

Accepted Answer

1 day on the roof, half a day for plastering and decorating returns.

Question 16

Will I lose use of the room?

Accepted Answer

Yes for the day of install — dust sheets used, debris cleared.

Common roofer questions

Question we did not answer?